WHO WE ARE
Join Wire, the leading end-to-end encrypted communication platform revolutionizing secure collaboration for businesses, critical infrastructure, and governments. We prioritize privacy as a fundamental right, providing organizations across industries with the most secure communication experience possible. Our cutting-edge encryption technology and robust security measures have made us a trusted partner in both the Public & Private sectors. If you're driven by the mission to redefine secure communication and want to be part of an innovative and dynamic team, join us. Together, we'll build a world where privacy and security are the foundation of modern communication.
We are thrilled to offer an exciting opportunity for a motivated and experienced Senior Pre-Sales / Solution Engineer to join our dynamic team on a full-time basis. If you are passionate about fostering strong relationships, delivering technical excellence, and driving value-driven solutions, this could be the perfect role for you.
As a valued Senior Pre-Sales / Solution Engineer, you will play a vital role in ensuring the satisfaction and success of our clients across the German, UK, and French markets. You will act as a trusted advisor, helping customers achieve their goals through tailored solutions and value-based methodologies such as MEDDPPIC.
At our company, we value collaboration, innovation, and a customer-first mindset. If you’re excited to be part of a team that prioritizes excellence and customer impact, we’d love to hear from you.
YOUR CHALLENGE AT WIRE
The Presales Engineer plays an important role in Wire’s Commercial Organization. As a Presales Engineer, you will support the sales process by providing in-depth technical expertise and guidance during customer engagements. Wire is developing some of the most advanced encrypted communications solutions that are available. Customers come to Wire to find secure and innovative solutions for protecting their most sensitive information. Therefore you will need to develop a deep understanding of Wire’s products and technologies so that you can help the Sales Team articulate the benefits of Wire’s product portfolio. You will overcome technical objections that may be presented as obstacles or challenges during the sales process. This means that the ability to clearly articulate complex ideas is crucial to winning new business opportunities and helping Wire grow.
Wire offers both SaaS deployments for customers and on-premises deployments that include the entire server-client architecture. Wire‘s end-user applications span iOS, Android, Windows, Mac, and a web-application. The Presales Engineer will help prospective customers understand the benefits of these deployment options and thus strengthen the value proposition of Wire’s product portfolio and lead to success in acquiring new customers.
Responsibilities
Solution Development: Collaborate with sales, marketing, product and customers to assess requirements and use cases for fit with Wire products and design tailored solutions for the public sector and critical national infrastructure markets.
Technical Leadership: Lead complex technical discussions regarding Wire’s technology, security, features & functionality, and integrations.
Technical Expertise: Deliver proof-of-concepts, prototypes, and demonstrations that highlight the value of our solutions.
Customer Advocacy: Build strong relationships with clients in the German, UK, and French markets, addressing their technical needs and challenges.
MEDDPPIC Methodology: Leverage MEDDPPIC to qualify opportunities and align solutions with customer objectives.
Value-Based Selling: Map technical capabilities to business outcomes, developing ROI analyses and business cases.
Collaboration: Partner with Sales, Marketing, and Product teams to align customer feedback with our roadmap and ensure customer success stories are shared.
Escalation Management: Resolve customer technical challenges promptly by coordinating with internal teams.
Market Knowledge: Stay updated on industry trends, competitor solutions, and product features.
- Documentation: Assist with RFP/RFI responses and create technical documentation tailored to client needs.
CONTACT
If you’re ready to make an impact and contribute to the success of [Company Name]’s customers, we’d love to hear from you! Please send your application or any questions to [Contact Email].
We look forward to welcoming you to our team!
About us
We're building a secure, easy-to-use, and feature-rich communication tool with the latest technologies. We don't just create software — we're also impacting national and international committees. Our research and development occur at our Berlin headquarters and other locations in Europe and the USA, where we embrace diversity and adhere to the strictest data protection standards. We see regulations as a foundation supporting our commitment to secure our customer's communication.
