WER WIR SIND
Join Wire, the leading end-to-end encrypted communication platform revolutionizing secure collaboration for businesses, critical infrastructure, and governments. We prioritize privacy as a fundamental right, providing organizations across industries with the most secure communication experience possible.
Our cutting-edge encryption technology and robust security measures have made us a trusted partner in both the Public & Private sectors. If you're driven by the mission to redefine secure communication and want to be part of an innovative and dynamic team, join us.
Together, we'll build a world where privacy and security are the foundation of modern communication.
IHRE CHALLENGE BEI WIRE
We are thrilled to offer an exciting opportunity for a motivated and experienced (Senior) Pre-Sales / Solutions Engineer to join our dynamic team on a full-time basis. If you are passionate about fostering strong relationships, delivering technical excellence, and driving value-driven solutions, this could be the perfect role for you.
As a valued Senior Pre-Sales / Solutions Engineer, you will play a vital role in ensuring the satisfaction and success of our clients across the German, UK, and French markets. You will act as a trusted advisor, helping customers achieve their goals through tailored solutions and value-based methodologies such as MEDDPPIC.
At Wire, we value collaboration, innovation, and a customer-first mindset. If you’re excited to be part of a team that prioritizes excellence and customer impact, we’d love to hear from you.
Solution Development: Collaborate with Sales, Marketing, Product and Customers to assess requirements and use cases for fit with Wire products and design tailored solutions for the public sector and critical national infrastructure markets.
Technical & Commercial Leadership: Lead complex technical discussions regarding Wire’s technology, security, features & functionality, and integrations - and turn this into business value and commercially driven outcomes for the prospect, partner or Wire.
Technical Expertise: Deliver proof-of-values and demos that highlight the value of our solutions, whilst challenging requirements and setting clear success criteria.
Commercial & Deployment Scoping: Support Sales, Customer Success, and Service Delivery in scoping deployment specifications, shared success plans, and key success criteria for a POV.
Proof of Value: Work with Sales, Customer Success, and Service Delivery to manage POVs and drive these forward to successful outcomes for both the customer and Wire.
Customer Advocacy: Build strong relationships with clients in the DACH, UK, and French markets, addressing their technical needs and challenges, whilst managing the solutions and technical sales track.
MEDDPPIC Methodology: Leverage MEDDPPIC to qualify opportunities and align solutions with customer objectives.
Value-Based Selling: Map technical capabilities to business outcomes, developing ROI analyses and key business cases that shape success plans, and distinguish competitive advantages.
Collaboration: Partner with Sales, Marketing, and Product teams to align customer feedback with our roadmap and ensure customer success stories are shared.
Escalation Management: Resolve customer technical challenges during the sales process promptly by coordinating with internal teams.
Market Knowledge: Stay updated on industry trends, competitor solutions, and product features.
Documentation: Assist with RFP/RFI responses and create technical documentation tailored to client needs.
IHR PROFIL
Fluency in both German and English is essential; proficiency in French or any other language is a plus.
3+ years experience in technical pre-sales as a Solutions Engineer, Solutions Architect, Sales Engineer or post-sales (Customer Success) in a client-facing scenario, ideally in SaaS companies
Strong grasp of value-based selling principles.
Ability to translate complex technical concepts into business-oriented solutions.
Excellent interpersonal and communication skills, with a customer-first mindset.
Self-motivated and proactive, with the ability to manage multiple tasks effectively.
Comfortable in a fast-paced environment
Familiarity with secure communication technologies or SaaS platforms is a plus.
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
If you find yourself wondering whether to apply or not because your profile doesn’t match our role description and responsibilities 100% - just apply and tell us why you want to work at Wire.
CONTACT
If you’re ready to make an impact and contribute to the success of Wire’s customers, we’d love to hear from you! Please send your application or any questions to [Contact Email].
We look forward to welcoming you to our team!
Über uns
Wir entwickeln ein sicheres, benutzerfreundliches und funktionsreiches Kommunikationstool mit den neuesten Technologien. Wir arbeiten jedoch nicht nur an der Software, sondern wirken auch in nationalen und internationalen Gremien mit.
Unsere Forschung und Entwicklung findet an unserem Hauptsitz in Berlin und an anderen Standorten in Europa und den USA statt, wo wir auf Vielfalt setzen und uns an die strengsten Datenschutzstandards halten. Wir sehen diese Standards als Grundlage für unser Engagement, die Kommunikation unserer Kunden zu sichern.
