Service Delivery Operations Manager (f/m/d)

Berlin, Austria, European Union, Germany, Swiss

Full-time

Permanent employee

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German Language Proficiency

Where do you live?

Do you currently hold a valid work permit or visa to work within the Europe?

How many years of experience do you have in Service Delivery Management, Operations Management, IT Service Management, Customer Operations, or a similar role?

Do you have hands-on experience with service management processes such as Incident Management, Problem Management, Change Management, Release Management, SLA tracking, or operational reporting?

Do you have experience directly leading operational or customer-facing teams, including performance management, coaching, or employee development?

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